Эффективное деловое общение на английском языке

Программа обучения

• Тема 1. Working life
  • Grammar: Present simple review. Frequency adverbs.
  • Vocabulary: Describing work: rewarding, stressful, challenging, etc.
  • Практика: Business communication skills: Socializing. Introductions and saying what you do.  

• Тема 2. Projects
  • Grammar: Present simple and continuous.
  • Vocabulary: Projects: ahead of schedule, meet the deadline, teamwork, resources, etc.
  • Практика: Business communication skills: Meetings. Updating and delegating tasks.  

• Тема 3. Ideal business (new partner/suppliers)
  • Grammar: Past simple and present perfect.
  • Vocabulary: business, partnership, supplies
  • Business communication skills: Exchanging information. Talking about schedule of supply. Exchanging contact details.

• Тема 4. Sales
  • Grammar: Comparative forms.
  • Vocabulary: Service: convenient, user- friendly, Hallows me to..., etc.
  • Business communication skills: Presenting. Explaining how something works. Comparing new with old.  

• Тема 5. Customers
  • Grammar: Present simple and continuous for future use.
  • Vocabulary: Customer: service expectations, satisfaction, evaluate needs, etc.
  • Business communication skills: Exchanging information. Getting information Making and changing arrangements.  

• Тема 6. Guests & visitors
  • Grammar: Obligation, necessity, and prohibition.
  • Vocabulary: Business travel: hospitality, venue, check in, etc.
  • Business communication skills: How to make and respond to offers.  

• Тема 7. Security
  • Grammar: Present perfect simple and continuous. Connectors.
  • Vocabulary: Security at work: safeguard against, prevent from, security breach, etc.
  • Business communication skills: Presenting. Explaining and asking about changes.  

• Тема 8. Working together
  • Grammar: Talkng about the future - going to, will, and modal verbs.
  • Vocabulary: Teamwork and partnerships: join forces, complementary skills, etc.
  • Business communication skills: Meetings. Presenting and discussing plans.  

• Тема 9. Logistics
  • Grammar: Reported speech.
  • Vocabulary: Logistics and supply: chains warehouse, inventory, in/out of stock, etc.
  • Business communication skills: Exchanging information. Placing and handling orders.  

• Тема 10. Facilities
  • Grammar: Nouns and quantifiers.
  • Vocabulary: Describing a place of work: well-equipped, cramped, etc.
  • Business communication skills: Meetings. Making suggestions and recommendations. 

• Тема 11. Decisions
  • Grammar: First and second conditionals.
  • Vocabulary: Decision-making: put forward an idea, avoid confrontation, etc.
  • Business communication skills: Meetings. Participating in a discussion. 

• Тема 12. Innovation
  • Grammar: Superlative forms.
  • Vocabulary: Innovation and new ideas come up with, concept, prototype, etc.
  • Business communication skills: Presenting. Giving a formal presentation.  

• Тема 13. Breakdown
  • Grammar: Advice and recommendation, too and enough.
  • Vocabulary: Breakdowns and faults: let someone down, incompatible, unreliable, etc.
  • Business communication skills: Exchanging information. Discussing problems.

• Тема 14. Processes
  • Grammar: Passive forms.
  • Vocabulary: Processes: basic procedure, first of all, having done etc.
  • Business communication skills: Socializing. Planning future contact.  Письмо.

• Тема 15. Performance
  • Grammar: Past continuous and past perfect.
  • Vocabulary: Personal qualities enthusiastic, dependable, creative, etc.
  • Business communication skills: Meetings. Appraising performance and setting objectives. 

• Тема 16. Success
  • Grammar: Contrasting language.
  • Vocabulary: Fact-finding and achievement: a significant breakthrough, a real triumph, etc.
  • Business communication skills: Meetings Reporting back.  

• Тема 17. Промежуточная аттестация

  Письменный тест по темам 1-16 и устное собеседование с преподавателем.

• Итоговая аттестация проводится в форме экзамена, который включает письменный тест и устное собеседование обучающегося с преподавателем по материалам курса.